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About AUSWEB

Data Center

AUSWEB's environment has been built from the ground up using industry leading enterprise grade technology and our choice of Data Center is no differnent. Our Infrastructure is hosted in the state of the art Equinix Data Center, located in Alexandria, Sydney.

Equinix provides unparalleld levels of security for your data and hosts Australia's leading telecommunications, government and financial institutions. Equinix is strategically positioned on the edge of the Sydney CBD, this preferred location provides abundant "last mile" fiber and will offer customers the greatest choice in access to leading Internet backbone providers in Australia and premium International links.

Our high quality Cloud network infrastructure is suitable for any type of business and/or organisation wanting the most reliable and secure hosting environments and is continuously monitored 24 hours a day, 7 days a week, 365 days a year. We've taken several crucial measures to deliver a world-class Cloud Hosting environment.

Data Center Power Co Location

Operating to an enhanced Tier 3 standard the Equinix  data centre has diverse 33 kV feeds feeding a back up power system consisting of 22 diesel rotary UPS systems. Final distribution to customer suites is in a 2(N+1) configuration. The N+1 telecommunication rooms located at each end of the data centre are populated by most of the major Domestic and International Carriers providing customers with unrivalled access to connectivity.

Equinix Sydney is one of the largest data centres in the Southern Hemisphere with over 34 MW of onsite power generation capacity.

This data center features floor to ceiling height of 4.1m and floor-loading capacity of 3,400 Kg/m2 and is
conveniently situated on the edge of the CBD but not on the same electricity supply.PDU Panel

Should a commercial electrical power failure occur, Equinix provides:

  • 2 x diverse 20 MVA feeds feeding from the National Grid
  • Highly efficient DRUPs installation supported by up to 22 no-break Rotary Diesel UPS sets
  • Diverse A+B+R supply, distributed via 11kV rings within the data centre
  • On-site diesel tanks (6 x 60,000 litres) support 24 hours at full capacity with 24x7 diesel delivery
Data Center SpecificsPDU Panel

Physical security for safeguarding your site and data
The latest in camera systems monitors both interior and exterior facilities around the clock. Access is
limited to authorized personnel only, and strictly enforced by electronic access cards, biometric scanning, and security guards.

Environmental control features for maximum reliability
To reduce downtime, our centers feature advanced fire suppression systems, surge suppression, specialized heat and smoke sensors, separate fire zones below the floor and above the ceiling, raised
flooring for improved server environment, as well as temperature, humidity, static and airborne particle controls.

Redundant systems to maximize your connectivity and uptime
We have built all infrastructure with N+1 redundancy to ensure that your site is always open for business. This includes Cisco routers, Layer 2 and 3 switches, our power system generator in addition to our regular grid electrical power, and our backbone. Each server is protected by our fire suppression system and multiple air conditioning systems (HVAC: Heating Ventilation Air Conditioning). In addition, we keep a supply of drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure. We also utilise multiple iSCSI SAN backup servers for data storage and recovery.

Network Connectivity
All AUSWEB routes are advertised across multiple upstream bandwidth providers in order to achieve routing redundancy. AUSWEB Network infrastructure is deployed in an N+1 configuration in order to avoid any single point of failure.

About AUSWEB

AUSWEB.com.au PTY LTD (ACN 117 199 292) is an Australian based hosting solutions provider that provide a variety of personal, business and corporate web solutions to entities of all sizes.

Founded in 2002, AUSWEB connects thousands of Australian businesses to the internet , with our services ranging from shared web hosting to virtual private servers, dedicated servers and Enterprise Cloud Solutions.
With all our servers and network based in a Sydney TIER3 Data Center (Equinix/Alexandria), AUSWEB provides a reliable local alternative to your online business needs.

Whether you are just getting started with your first website or are an IT Professional, you'll appreciate the speed and features we offer with our range of plans with the ability to manage all aspects of your web hosting from the popular and user friendly cPanel Hosting Control Panel.

Our website hosting solutions are targeted to the Australian online market and our Australian servers provide the fastest connection speeds possible, whilst our 99.9% uptime guarantee provides peace of mind.

Contact Information

AUSWEB.COM.AU Pty/Ltd

Online HelpDesk

Telephone: +61 2 90459500
Fax: +61 2 85805786

Postal Address:
PO Box 700 Darlinghurst 1300 NSW Australia



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Contact Information

AUSWEB.COM.AU Pty/Ltd

Postal Address:
Po Box 700 Darlinghurst NSW 1300

Telephone: +61 2 90459500
Fax: +61 2 85805786
Online Helpdesk